Risk / Hassle Free Returns

Worried about fit? Don't be. Be sure to use our AI sizer to get a 98.7% accurate size. Rest assured, if the fit is not right you can return your item within 30 days no questions asked. If you purchased our shipping insurance on your original order then the $10 return shipping fee is waived!

So try them on clean carpet or indoors to ensure the perfect fit. Not quite right? Simply use our Returns Portal within 30 days for a full refund or exchange, no questions asked.

Why we're confident: Our premium vegan materials are crafted for dancers / fashionistas and designed to fit like a dream. But if they're not perfect for you, we make returns effortless.

International customers: Please check how much it is to return your package using the government's post office, then contact [e-mail] for return assistance.

Additional Information:

• Please send your items in brand new condition, unused, and in their original packaging.
• Returns are processed once your package is scanned at the post office.
• Thongs, Panties and Fishnets are NOT returnable or exchangeable. Please be sure to select the correct size and shade.
• Special custom shoes are NOT returnable, find out more about special custom shoes here.
• You will receive a confirmation email once your return has been processed.
• A return shipping fee is applied to refund requests unless you have a Shipping Insurance.
• Please do NOT use your own shipping label. We will not refund the return shipping and we'll still charge it for refunds whether you use your own label or not.
• Check your junk/spam if you don't receive an email in your inbox within 48 business hours! Note: [e-mail] is a "no reply" email. If you have inquiries about your return or exchange, please email us [e-mail]
• If your return is received over the 30 day window or has signs of use, a 30% restocking fee will be charged.
• You may also check the status of your return thru our portal, here's the link: https://burjushoes.fratereturns.com/return-status 

Returns Portal: http://burjushoesstore.fratereturns.com/ 

If you cannot return your order, not to worry, you can resell it on our Resale Site - https://burjushoes.treet.co/

For any questions or concerns, please contact us at [e-mail].