We offer the option to customize your Burju Shoes to your liking. This is ideal for weddings, proms, special occasions, or if you just want something unique to stand out in the crowd.
Terms and Conditions for Custom Orders
There are NO returns or exchanges on custom ordered shoes so please be sure of your size, heel and color selections. See our sizing resources attached to make sure you are making the correct selections. Burju Shoes will not accept returns or exchanges on items custom ordered in the wrong size or heel height. If you are unsure about your size and heel choices we recommend you order from our stock if you want the option to return or exchange in case of wrong sizing.
Custom orders can take 3-4 weeks to produce. This does not include delivery time. See our Shipping and Delivery Forum for more information about timelines and costs: https://burjushoes.zendesk.com/forums/22214827-Shipping-Delivery
What can you customize?
Heel - We offer a variety of heel options that you can custom order. Since we have different manufacturers not all heels are available for all styles. When requesting a custom heel please be aware that the Dancer and Crystal Collection shoes can only be ordered in 2.5 inch (6.5cm) slim, 3 inch (7.5cm) flared, 3.5 inch (8.5cm) flared and 3.75 inch (9.5cm) flared. The Diva and Stiletto Collection shoes can only be ordered in 2.5 inch (6.5cm) slim, 3 inch (7.5cm) flared, 3.5 inch (8.5cm) stiletto, and 4 inch (10cm) stiletto heels. Please see our heel chart attached to this article to view the options.
Color - You can select a different color then what we offer for you Burju Shoes. Please see the products on our website to see all the different colors you can select. If you want a color that is not shown on our website you can email us to see if we have a specific color that you are looking for.
Material - In some cases you can request a different material. Not all styles work in all materials so this would need to be approved before we can actually confirm. Please email your request and we will let you know if it is possible.