Need to Change, Add, Remove anything in Your Order? Email Us!

If you would like to add more products in your previous order, we can do this as long as your order hasn't been shipped yet.

If you wish to modify/revise an item in your order, we can do this as long as your shoes hasn't been shipped / produced yet.

Simply email us your preferred style, heel, color and size information to [e-mail].

For custom made orders or backorders that are already in production, the price will be adjusted if the new order is higher or lower. Also, there will be a mandatory change fee of $29 per pair. Backordered / Custom made to order shoes are usually processed the next day. If they are already shipped, you can request an exchange when you receive them. Or, you can place a new order and send us back the wrong one that you received. Return shipping will need to be covered by you.

See link below for information about order processing and delivery times: 

https://burjushoes.zendesk.com/hc/en-us/articles/201877295-Order-Processing-and-Delivery